What can we help you figure out?
Straight answers to the questions homeowners ask most — what is going wrong, what to choose, and when it is time to call.
- Why do I suddenly have no hot water?Sudden loss of hot water usually means the water heater has lost its heat source — a pilot light that went out, a tripped breaker, a failed heating element or thermostat, or a gas supply problem.Read the answer
- Why are several drains backing up at once?When more than one fixture backs up at the same time, the blockage is usually in the main drain or sewer line that they all share, not in any one sink or tub.Read the answer
- Tank or tankless water heater?A tank heater costs less to buy and install and is simple to replace. A tankless heater costs more up front but supplies hot water continuously, uses less energy standing idle and takes up far less space.Read the answer
Something’s wrong
- Why is my toilet running?
- Why does my shower drain slowly?
- Why does my house smell like sewer gas?
- Why is my water pressure low?
- Why did my water bill suddenly go up?
- How can I tell if I have a hidden leak?
View all 17Show fewer
- What are the signs of a slab leak?
- Why are my pipes banging?
- Why is my water heater making popping noises?
- Why does my hot water run out quickly?
- Why is water coming from the base of my toilet?
- Why does my garbage disposal hum but not run?
- Why does one drain keep clogging?
- What should I do if a pipe bursts?
- What should I do during a sewer backup?
- Is a leaking water heater an emergency?
- What should I do if I smell gas?
Making a decision
- Should I repair or replace my water heater?
- Hydro jetting or drain snake?
- PEX or copper?
- Water softener or filtration system?
- Should I repair or replace a sewer line?
- What size water heater do I need?
View all 16Show fewer
- Is a heat-pump water heater worth it?
- When is repiping worth it?
- When should I call a plumber instead of doing it yourself?
- What affects drain-cleaning cost?
- What affects water-heater replacement cost?
- What affects sewer-repair cost?
- What affects repiping cost?
- What is a plumber’s service or trip fee?
- Why can two plumbing quotes be so different?
- How do I choose a plumber?
Understanding your plumbing
- What is a sewer cleanout?
- What is water hammer?
- What does a pressure regulator do?
- What is hydro jetting?
- What does a sewer camera inspection show?
- What does leak detection actually do?
View all 7Show fewer
Care & prevention
- How do I shut off my home’s water?
- How do I stop a running toilet?
- How do I clear a simple sink clog safely?
- How do I prevent frozen pipes?
- How often should a water heater be maintained?
- What should never go down a drain?